CUSTOMER SUPPORT
customer_support
If you have any requests or questions about our shop, please contact us using the inquiry form .
Regarding delivery
- We usually ship within 1-7 days after your order is completed.
- In-stock items are usually shipped within 1-7 business days.
- Next day and expedited shipping options are also available.
- We also accept delivery by gift wrapping. (Except for certain products)
- Please refer to the "Frequently Asked Questions About Shipping" page for details on shipping costs and shipping methods.
payment method
We accept the following payment methods.
- Credit Cards: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total amount will be charged to your card upon completion of your order.
- With our Fast Checkout feature, you can make your next purchase immediately without re-entering your card information.
- PayPal: With PayPal, you can shop without entering your credit card information. Register for a PayPal account here paypal.com.
return policy
We accept returns within 7 days from the arrival of the product and only if the product is unopened. Refunds will be made using the payment method used at the time of purchase. The customer will be responsible for the cost of returning the product. Please note.
[Notation based on the Act on Specified Commercial Transactions]
Distributor: 877COSMETICS (KIZUNA JAPAN Co., Ltd.)
Representative: Keiichi Takase
Address: 150-0011, 1-27-6 Higashi, Shibuya-ku, Tokyo, YM Building 6F, Japan
Phone number: 03-6225-0652
Email: info@877cosmetics.com
Necessary charges other than product price: Shipping fee
Payment method and time of payment: Credit card payment
Product delivery time: Within 5 business days after placing the order
Product delivery method: Delivery
About returns, defective products, and cancellations: Return period: Within 7 days from the arrival of the product